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TOPIC: How to ask help / Come chiedere aiuto

How to ask help / Come chiedere aiuto 7 years 2 weeks ago #13

  • Gekko
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ENG
To ask help for an App that have a bug or wouldn't work correctly or crash:

- Open a new topic in the HELP category
- Copy the error message from the MAC or explain the error for iOS
- Tell us if the bug happen randomly or all the times you do the same thing
- Tell us if it was present also in the previous versions
- Tell us which version of your Device / OSx you are using
- Tell us if your firewall is activated

ITA
Per chiedere un aiuto specifico ad una applicazione o per un bug che si presenta in strane situazioni o solo per alcuni utenti:

- Aprire un nuovo topic
- Spiegare se il bug si presenta sempre o solo delle volte
- Spiegare se nelle versioni precedenti si presentava ugualmente
- Quale versione iOs si sta usando sul proprio iPhone
- Se il wireless ha il firewall attivato
Last Edit: 6 years 2 months ago by Gekko.
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